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KPI with Performance Management


Course Date: To be advised Performance Management is a human resourcemanagement tool used to evaluate, document anddiscuss employees' past performance and in turn administer the appropriate rewards or punishment. Effective performance management adds value to your organization. It motivates your top employees to doeven better and it tells under-performers exactly what is expected and how to improve. In this regard, Managers and Supervisors must be equipped with the necessary understanding and skills to facilitate and conduct aseamless and fruitful performance management review and goal setting exercise. Programme Objectives In this one-day workshop, participants will learn 1. The framework and principles of total performance management 2. How to rate staff objectively and the importance of fairness and consistency 3. Interpersonal skills needed to conduct face-to-face review meeting 4. How to deal with under-performers and the use of Performance Improvement Plan 5. How to discuss and set SMART KPIs with employees for the next plan Programme Outline The workshop content is as follows: 1. Overview of Performance Management Process 2. The different stages of performance Management 3. How to conduct a fruitful Performance Review Meeting 4. Performance Planning and Agreement




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