ENROLMENT FORM

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 Course Information

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Please Select One <------ Programmes -------> Effective Workplace Communication Skills Effective Telephone Skills Effective Negotiation Skills Conflict Management At Work Managing Difficult Customers and Situations Understanding and Managing Customers Financial Management for Non-Finance Personnel Understanding Financial Statements KPI with Performance Management Effective Handling of Employee Discipline and Grievances Training Needs Analysis HR for Non-HR Personnel Secrets of Customer Service Self-Positioning at Work Setting Achievable Work Goals <------ Seminars -------> here here here here here here Emotional Intelligence here here here here here here Improving Customer Satisfaction Through Effective Complaint Management here here Personal Goal Setting And Positive Self-Talk here here here here The Art of Being Assertive here here here here here here here here here Effective Time and Stress Management here The Art of Self-Branding here here here here here here

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 Details of Course Participants