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Course Information
Programme or Seminar Name:
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<------ Programmes ------->
Effective Workplace Communication Skills
Effective Telephone Skills
Effective Negotiation Skills
Conflict Management At Work
Managing Difficult Customers and Situations
Understanding and Managing Customers
Financial Management for Non-Finance Personnel
Understanding Financial Statements
KPI with Performance Management
Effective Handling of Employee Discipline and Grievances
Training Needs Analysis
HR for Non-HR Personnel
Secrets of Customer Service
Self-Positioning at Work
Setting Achievable Work Goals
<------ Seminars ------->
here here here here here here
Emotional Intelligence
here here here here here here
Improving Customer Satisfaction Through Effective Complaint Management
here here
Personal Goal Setting And Positive Self-Talk
here here here here
The Art of Being Assertive
here here here here here here here here here
Effective Time and Stress Management
here
The Art of Self-Branding
here here here here here here
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